Shipping policy

SHIPPING POLICY

Advanced Decor USA works with multiple fulfillment partners to offer a curated selection of home décor products.

Shipping Rates

Available shipping methods and shipping charges are calculated and displayed during checkout based on the products in your order, your delivery address, and the fulfillment services available for those products.

Review your shipping information carefully before completing your purchase.

Processing and Delivery Times

Processing and delivery times vary depending on the product, fulfillment partner, shipping method, availability, and destination.

Any delivery date or delivery-time estimate shown during checkout, in an order confirmation, or in tracking information is an estimate and is not guaranteed.

Unexpected carrier delays, severe weather, high-volume periods, customs processing, and other circumstances outside our control can affect delivery times.

Multiple Packages

Advanced Decor USA carries products from different fulfillment partners.

If your order contains multiple products, the items may:

• Be shipped from different locations
• Arrive in separate packages
• Arrive on different days
• Have separate tracking numbers

Receiving only part of a multi-item order does not necessarily mean that an item is missing.

Tracking

When tracking is available, tracking information will be provided after the applicable item has shipped.

For orders shipped in multiple packages, you may receive more than one tracking number.

Tracking information can sometimes take additional time to update after a shipping label is created.

Shipping Addresses

Customers are responsible for entering a complete and accurate shipping address at checkout.

If you notice an address error after placing your order, contact us as quickly as possible. We cannot guarantee that an address can be changed after fulfillment has started.

Advanced Decor USA is not responsible for delivery problems caused by an incorrect or incomplete address submitted by the customer, except where otherwise required by law.

International Orders

When international shipping is available, customers may be responsible for customs duties, import taxes, brokerage fees, or other charges imposed by the destination country.

These charges are separate from the product price and shipping charges paid to Advanced Decor USA unless otherwise stated during checkout.

Lost or Delayed Packages

If tracking shows unusual delays or you believe a package may be lost, contact us with your order number and tracking information so we can review the shipment.

Questions

For questions about shipping, tracking, or delivery, please use the Contact page on Advanced Decor USA.